FAQs

How often do the shuttles run to and from LAX?
Shuttle service is provided for all guests every 25-30 minutes.

Where do I park when I enter ValuePark LAX?
Self-parking: Enter the structure at the 2nd entrance on your right, proceed straight and continue on to find any available parking on levels 1 through 8.
Ground-floor reserved parking: Enter the structure at the 1st entrance on your right, proceed straight and continue on to find any available parking in this area.

How do I catch a shuttle from ValuePark LAX to the airport?
Once you have parked, proceed to level 1 with your luggage. The shuttle service waiting area is just across the drive where you entered the parking structure. The shuttle service is shared with 405 Airport parking so proceed to the shuttle waiting area along the sidewalk where the signs are posted.

How do I catch a shuttle at LAX back to ValuePark LAX?
Once you have obtained your luggage, proceed outside on Level 1/Arrivals to the ground transportation island in front of the terminal and wait under the red sign marked “Hotel Shuttles”. Then proceed to call our office at 310.216.9235 or text “pick up” with your terminal number to 310.439.5335. You may then want to track the arrival time of the shuttle by downloading the free Ride Systems app.

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How can I receive a discount on my parking?
Reserve parking in advance via valueparklax.com to receive discount rates parking. Follow us on facebook and Yelp where we offer special promotion and access codes. Also, sign-up for our email offers here:

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What is the height restriction for the structure?
Clearance is 6’ 7”.

Do I need to pull a ticket if I made a reservation online?

Yes, everyone who enters the parking structure will need to pull a ticket. Upon exit you will present your ticket and printed reservation (f you made a reservation) to the parking attendant.

Who do I call if I have a question regarding the reservation I made on valueparklax.com?

Call ParkMobile guests services at 1.866.330.7275.